Fire closes Bay Mills Casino; interrupts reservation system

BAY MILLS- On May 14, around 7 p.m., there was an electrical fire in the information technology room of Bay Mills Resort & Casino. The electrical fire triggered the sprinkler system, which required temporary evacuation of the Resort. No one was injured and all individuals are accounted for safely. 

As a result of the fire, credit card, gaming, internet, phone, and ATM systems are non-operational. BMRC anticipates that these systems will remain down for the next 3 to 5 days, which will result in a temporary closure of Bay Mills Resort & Casino. In addition, management is unable to operate the reservation system. If you had a reservation at the hotel during the next five days, it has been canceled at this time. Please make sure to check out BMRC’s Facebook page for updates on the hotel re-opening. You can also use that messaging system for other questions at this time.

The casino is now currently closed to the public.

Bay Mart, Four Seasons, Northern Light are open and fully operational. Wild Bluff  Golf Course will be open as well, but is accepting cash only until information technology systems are functional.

“We sincerely apologize for the inconvenience this has caused for all our guests and customers, we are also extremely grateful for your patience and understanding as we dealt with this unprecedented emergency,” said BMIC Chairperson Whitney Gravelle. “Chi miigwetch to everyone who rapidly responded to protect everyone at the Resort, with a special thanks to Superior Township Fire Crew, Bay Mills Township Fire Crew, Bay Mills Police Department, our directors, supervisors, and managers across our enterprise and governmental departments who all came together to assist.”

Updates will be sent as more information about is available.

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